FAQ KUnet – University of Copenhagen

International students - The International office
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International students > FAQ > FAQ KUnet

FAQs about KUnet (Campus Net)

What kind of online facilities does KUnet offer?
It is possible to:

  • Block your student ID-card/order a new card. See “Other FAQs”
  • Get access to your KU e-mail account
  • Change address in your home country.
  • Course and exam registration is only available at some departments

How do I log on to my e-mail account?
You access the e-mail account by logging on to KUnet using your student ID number and your pin code assigned to you by the University of Copenhagen

I have forgotten my pin code, what should I do?
If you have forgotten pin code, you should send an email to the International Office at int-admission@adm.ku.dk, and we will re-send you your pin code to your private e-mail account as soon as possible.

I have logged on to KUnet, created a password, and have now forgotten it
Please send an e-mail to the IT Office with your full name and student number (the username assigned to you by KUnet), IT-service@adm.ku.dk

Can I have my KU e-mails forwarded to my private e-mail account?
It is not possible to forward your university e-mail to your external email client. Instead you have to set up your private email account to retrieve e-mails from your KU e-mail.

Guide to retrieving your university emails.

How do I change my home address?
To see and change the address we have registered as your home address, log on to KUnet and choose ‘Guest Student’. The option ‘Address’ will then appear on the right side of the screen.  If this is not your home address anymore, please change it. The address you see registered on KUnet under ‘Student Self-service’ is the address that the University of Copenhagen receives via the CPR system (Yellow medical card) and is therefore your Danish address. If the system does not allow you to change your address please send the information to INT-admission@adm.ku.dk.

Can KUnet be translated into English?
Please remember to click the British flag to get the English version. However not all of the KUnet facilities are available in English yet.

I receive e-mails in Danish and I am afraid I might miss some important information?
Sometimes e-mails are sent to all students at the University of Copenhagen – this means that you will receive some e-mails in Danish. However e-mails important to the International Students should be in English. If you are afraid that you miss something important, please contact the sender.